Refund policy

Refund and Return Policy

Glide Energy LLC
Effective Date: September 10, 2026

Overview

Because our products are a consumable beverage, we can only accept returns on unopened, unused cans.

This policy exists to protect the safety and quality of our product for all customers.

Return Window

You have 30 days from the date of delivery to request a return.

Eligibility

To be eligible for a return:

  • Cans must be unopened and in their original packaging
  • You must contact us within 30 days of delivery to request a return
  • Proof of purchase (order number or receipt) is required

We cannot accept returns on opened or used cans for health and safety reasons.

How to Request a Return

Email us at drinkglide@gmail.com with your order number and the reason for your return.

We will provide instructions on how to send the product back to us.

Return Shipping

Glide Energy LLC will cover the cost of return shipping for eligible, unopened returns.

We will provide a prepaid shipping label or reimburse reasonable shipping costs, at our discretion.

Refunds

Once we receive and inspect your returned product, we will notify you of the approval or rejection of your refund.

Approved refunds will be issued to your original payment method within a reasonable time after approval.

Please note that your bank or card issuer may take additional time to post the refund to your account.

Damaged or Incorrect Orders

If you receive a damaged product or the wrong item, contact us at glideenergy@gmail.com within a reasonable time of delivery.

We will work with you to provide a replacement or refund, and this does not count against the 30 day return window described above.

Non-Returnable Situations

We cannot accept returns for:

  • Opened or used cans
  • Requests made more than 30 days after delivery
  • Products not purchased directly from our website

Contact Us

Glide Energy LLC
1870 The Exchange SE Ste 220 # 360944
Atlanta, GA 30339
Email: drinkglide@gmail.com