Refund policy
Refund and Return Policy
Glide Energy LLC
Effective Date: September 10, 2026
Overview
Because our products are a consumable beverage, we can only accept returns on unopened, unused cans.
This policy exists to protect the safety and quality of our product for all customers.
Return Window
You have 30 days from the date of delivery to request a return.
Eligibility
To be eligible for a return:
- Cans must be unopened and in their original packaging
- You must contact us within 30 days of delivery to request a return
- Proof of purchase (order number or receipt) is required
We cannot accept returns on opened or used cans for health and safety reasons.
How to Request a Return
Email us at drinkglide@gmail.com with your order number and the reason for your return.
We will provide instructions on how to send the product back to us.
Return Shipping
Glide Energy LLC will cover the cost of return shipping for eligible, unopened returns.
We will provide a prepaid shipping label or reimburse reasonable shipping costs, at our discretion.
Refunds
Once we receive and inspect your returned product, we will notify you of the approval or rejection of your refund.
Approved refunds will be issued to your original payment method within a reasonable time after approval.
Please note that your bank or card issuer may take additional time to post the refund to your account.
Damaged or Incorrect Orders
If you receive a damaged product or the wrong item, contact us at glideenergy@gmail.com within a reasonable time of delivery.
We will work with you to provide a replacement or refund, and this does not count against the 30 day return window described above.
Non-Returnable Situations
We cannot accept returns for:
- Opened or used cans
- Requests made more than 30 days after delivery
- Products not purchased directly from our website
Contact Us
Glide Energy LLC
1870 The Exchange SE Ste 220 # 360944
Atlanta, GA 30339
Email: drinkglide@gmail.com