Shipping policy

Shipping Policy

Glide Energy LLC
Effective September 10, 2026

We want getting Glide to your door to be as smooth as possible. Below you’ll find everything you need to know about order processing, shipping, tracking, and delivery.

Where We Ship

We currently ship to addresses within the United States only.

Processing Time

Orders are typically processed within 3–5 business days from the date your order is placed.

Processing times may vary due to order volume, holidays, or other factors outside of our control. If we anticipate a significant delay in processing your order, we’ll notify you.

Shipping Carrier + Rates

All orders are shipped via UPS.

We charge a flat shipping rate regardless of order size. Your shipping cost will be displayed at checkout before you complete your purchase.

Shipping + Delivery Time

Once your order has shipped, delivery time will depend on the UPS service and your location.

You’ll receive a shipping confirmation email with tracking information as soon as your order is on the way.

Order Tracking

Once your order ships, a tracking number will be sent to the email address provided at checkout.

If you don’t receive your shipping confirmation email, please check your spam or junk folder. If you still can’t locate it, contact us at drinkglide@gmail.com.

Lost or Damaged Packages

If your package arrives damaged or does not arrive, please contact us at drinkglide@gmail.com within a reasonable amount of time following the expected delivery date so we can assist you.